In an attempt to find the answer I went to tfl.gov.uk. And here's the
email I subsequently sent:
Good morning
A journey through the website is even harder than a TfL bus trip in the snow!
The news is that fares are going up. I want to know what the new fares
will be using Oyster.
For travelcards, single journeys – including PAYGo on National Rail -
and price caps. From talk at work, in the pub and on the bus, I’m sure
lots of people want to do the same.
CLICK – I’ve got a bookmark for your home page.
http://www.tfl.gov.uk/
OK, there’s a button on the top bar labelled TICKETS. Looks promising:
CLICK
http://www.tfl.gov.uk/tickets/default.aspx
Good!
New Fares for 2010 and Oyster on National Rail
and just below that: Fares in 2010
CLICK
http://www.tfl.gov.uk/tickets/faresandtickets/2930.aspx
Good!
This looks like the right place:
FARE FINDER – how much you’ll pay for single tickets
CLICK
http://www.tfl.gov.uk/tfl/tickets/fa...refinder/next/
Good!
That all works. Now back to the previous page to check travelcards
CLICK
http://www.tfl.gov.uk/tickets/faresandtickets/2930.aspx
Here we a
Travelcards and passes
If you travel a lot you might be better off with a daily, 7 day,
monthly or annual travelcard. Find out more about travelcards and passes
CLICK
http://www.tfl.gov.uk/tickets/faresa...ets/10628.aspx
Well, I suppose you need to explain what and how they work, so can’t
really complain. But where are the fares? Oh, there’s a link on the
left. 7 Day, Monthly and Annual Travelcards, it says. Sounds promising
CLICK
http://www.tfl.gov.uk/tickets/faresandtickets/1059.aspx
A more detailed explainer. But where are the fares? Ah! found it. ADULT
TRAVELCARD looks promising
CLICK
http://www.tfl.gov.uk/tickets/faresa...kets/4805.aspx
Three cheers for TfL – only EIGHT CLICKS TO EIGHT PAGES to find the
fare. But hang on a minute:
Are these the fares for a ticket bought TODAY? or a ticket bought next
week, when lots of us will be returning to work from holiday. THE PAGE
DOESN’T TELL US!!!!
SO what’s the answer? The DLR station in Woolwich doesn’t have a ticket
office, so it looks as thought I will have to take a bus trip to North
Greenwich to see if there’s a leaflet. If so, I will pay cash, retain
the tickets and send them to Mayor Boris, asking him for a refund. Or
maybe I should go to Wimbledon. At least they might understand my
feelings – in the words of John McEnroe:
YOU CANNOT BE SERIOUS!
Your website structure is incredibly well organised – it just ignores
the needs of CUSTOMERS.
Yes it would disrupt the incredible tidy structure, but a few days
before the price rise, couldn’t we have direct links to the prices for
Adult and Child Travelcards?
PLEASE
If the leaflet exists as a pdf please forward – or email me the link to
the page with the new fares.
Thanks.
Obviously someone here knows the answer, but shouldn't TfL make it
easier for us? Or am I missing something?
Ken
On 2009-12-30 18:23:10 +0000, Sunil Sood said:
Does anyone know of a website which is able to calculate whether using
PAYG Oyster or an annual Travelcard is better value for an individual?
I think I've used http://www.prepayortravelcard.com/ in the past but
it doesn't seem to be fully updated for 2010 yet and my local
Underground station doesn't yet have any 2010 fare booklets..
Regards
Sunil
--
Writer / editor on London's River