In message of Thu, 31 Dec
2009 10:59:11 in uk.transport.london, Paul Corfield
writes

[delete]


Is there anything like the old booklet for use by staff, e.g. station
staff faced with a customer query about fares?

There is internal documentation which I have copies of but I can't
provide copies. I'd get shot at dawn I'm afraid.


LU CSC did not know there is no intention to publish a couple of days
ago.

At what time would you be shot if you provided document titles?
I feel an FOI Act enquiry coming on.
--
Walter Briscoe