Neil Williams wrote:
Perhaps people could be encouraged to return them if doing so was
easier? I don't see why a machine shouldn't be provided to take one
back and return the deposit and outstanding balance. (Though it's not
totally simple, as I guess a refund of balance paid by credit card
must go back to the credit card).

They don't have to call it a refund, they could just give you
£3 for being lovely and returning it. It's only £3, not £30.


#Paul