On Feb 25, 11:25*am, wrote:

In article ,
(Walter Briscoe) wrote:

[snip]

Colin: I understand the DDA is a best efforts business. There was a
minor loss of wheelchair access westbound with the introduction of the
teacup - slower timetabled journeys. The serious limitation that
Paddington is only accessible clockwise continues. Paddington's access
is not on the Dec 2009 Step-free Tube guide. The tube map doesn't show
one way access.

My grouse, as a passenger without mobility impairment, is that there is
no information at platform 4 on the first train to High Street
Kensington. About a month ago, I arrived on 4 to find trains waiting at
2 and 3. A platform CSA (admittedly from an SST - peripatetic staff to
deal with local shortages) had no information and did not volunteer to
find any. Help points are not provided. I took the lazy decision which
turned out to be sub-optimal.

The lack of information at Edgware Road also sounds like a serious
deterioration too. I don't think I've ever met a helpful member of
platform staff there either.

Hold on, if it was never any good, how can it be a serious
deterioration. I demand rhetoric with at least some logic underpinning
it ;-)


Colin: I believe my eastbound Circle line train had come via High Street
Kensington and, so, arrived on the advertised platform. A decision to
allow it to continue eastbound was taken to minimised customer delay. I
think it a pity that LU publishes so little on the web about disruption..

Wouldn't help many people on the move. They need it on the platforms!

All: I am afraid I failed to note the URL for reliability statistics,
which was recently given in utl. Aggregation of Circle and Hammersmith &
City may reflect operational reality, but provides a poor measurement
for customers. I recall the aggregation achieving about 90% before the
service revision, where all other lines achieve 95%+. 93% would be good!

I'm not mobility-impaired either but I do sometimes have luggage and other
impedimenta. Luckily the granddaughter gets older and more able to walk
herself over the footbridge as time goes by.

And they say the new service is an improvement! Edgware Road sounds worse
than ever, especially for information. *Why* can they still not show which
is the first train for High St in this day and age?

Because the signalling system isn't from this day and age.

Just because Edgware Road might be a bit messy that doesn't invalidate
the notion that the service has improved. Well, maybe it does to you.
To me, the idea that the Circle line might actually work means I might
start to acknowledge its existence.