HS2 via Heathrow gets thumbs down...
"Graeme" wrote in message
In message
Roland Perry wrote:
In message , at 15:06:29 on
Thu, 22 Jul 2010, Graeme remarked:
The station is quite a distance from the customs exit, and by
default people seem to be sent in exactly the wrong direction (ie
to the south not the north) as they emerge.
Is that a signage problem or just the fact that the customs halls
point you south as you leave?
There's a long "receiving line" where people stand holding up names
etc, and that forms to the south of the exit that most people appear
to emerge from (is it the green lane, I don't know) so people just
troop along following the crowd, getting ever further from the
station.
OK so people are sheep, is there adequate signage?
Not for the 'short cut' route. You don't get lost, but they don't help
you take the shortest route. Ideally, there should be separate exits for
those waiting to be greeted, and those heading straight for the
station/car park/taxi rank, etc.
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