On Fri, 12 Nov 2010 10:39:57 +0000, Roland Perry wrote:
In message , at 10:10:43 on
Fri, 12 Nov 2010, David Walters remarked:

The docking stations were unavailable on Sunday evening/night due
to a software update which might be linked to getting them ready for
casual users.

What were people returning bikes they hired earlier supposed to do
during this outage?

Sorry, my mistake. The docking stations were available but the
terminals were unavailable which meant things like balance enquires were
unavailable. It might not have been possible to hire a bike if your key
is set to auto-renew although the details aren't 100% clear to me. The
email sent said:

During this time, the auto-renew service will not function via
terminals or online. This means that if your membership is set up
to auto-renew each time you hire a cycle, hiring a new one will not
be possible. However, if you have already hired a cycle before the
outage begins, you will still be able to return your cycle and this
will be recorded.

I think if you had an auto-renew set on your key but your chosen period
had not expired you would be able to hire a bike.