On Wed, 4 May 2011 07:09:58 -0700 (PDT), George
wrote:

I was talking to a friend of mine the other day who runs a guest house
in Streatham and he was telling me how visitors to London who use PAYG
Oystercards are still being ripped off.

Two (of many) examples.

A guest with £15 on card gets a bus to Brixton, Victoria Line to
Stockwell, Northern Line to Bank and DLR to Cutty Sark and does the
return journey later that day, but when he boards a bus at Brixton he
gets a double bleep and the driver tells him he has no credit and will
have to pay to travel to Streatham. Being able to speak on a little
English and not being familiar with the system he pays up.

A husband and wife go out for the day and make various journies
throughout the day, despite the fact that they have bothed touched in
and out and the same locations they have both had vastly different
amounts deducted from their cards.

How much longer are people going to be ripped off like this? And
surely the London Tourist Board and similar organisations should be
telling visitors to London NOT to use Oyster and to buy a ODTC where
appropriate instead?

To be fair, it is not unreasonable to expect the users to operate the
system correctly and to touch in and out on each journey as required.

There is also the facility to check journeys on the website and to
have 'errors' corrected.

I think you go too far in condemning a whole system because of one or
two difficulties. I will continue to use my Oyster card as a highly
convenient method of payment.