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Article on National Railcard and Oyster link for travel discount- THOUGHTS PLEASE!!
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May 16th 11, 02:11 PM posted to uk.transport.london
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Article on National Railcard and Oyster link for travel discount- THOUGHTS
In article ,
(Paul Scott) wrote:
wrote in message
...
The trouble is you get no warning of this because no part of the
system accessible to users shows whether a railcard is loaded or not.
I was caught out when my railcard expired but I did get a refund for
the discount I missed. I now have a three year railcard so a repeat
will be long-deferred.
But why would any reasonable person assume that the entitlement
would not lapse with the railcard expiry - I'm assuming as a
Cambridge traveller you'd be aware of your 'paper' railcard running
out?
It's a slightly different issue for someone with an annual
travelcard loaded on Oyster - who might then assume (or hope) that
the Gold Card entitlement would automatically add itself to the
card, but that seems to be a separate issue IMHO.
It was an oversight. A senior moment even. :-)
It is very easy to overlook when you hardly use Oyster as I do and the
card renewal and trip were some time apart with no indication on use of
the existence of the railcard.
Also, I hardly go to tube ticket offices. My only recent regular Oyster
use has been on NR, topping up at ticket stops. None of them can handle
railcard registration.
--
Colin Rosenstiel
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