In message
, at
09:22:04 on Wed, 14 Sep 2011, Neil Williams
remarked:
On Sep 14, 5:49*pm, Roland Perry wrote:

It seems to encourage drivers to claim it was 10% when it was in fact
5%.

"There is a 10% surcharge for paying by card" doesn't imply who is
charging the surcharge.

We also offer the lowest industry surcharge, at just 5%. This is
configurable which means you can charge as much as you like and
keep the difference. Most drivers surcharge at 10% and so a £30
fare costs the customer £33 but the driver receives £31.50.

Ryanair charge swingeing card fees - does anyone think their merchant
charges them that? I rather doubt it.

Ryanair are doing the "keeping the difference" thing.
--
Roland Perry