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Old February 18th 04, 01:57 PM posted to uk.transport.london
Anon Anon is offline
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First recorded activity at LondonBanter: Jan 2004
Posts: 25
Default oyster unresolved journey


"Kat" wrote in message
...
In message , K
writes
On Tue, 17 Feb 2004 21:47:40 +0000, Kat
wrote:


The information is clear "...customers using prepay must touch in and
out..." But, I'm led to beleive on here, incorrect :-)

No, that information is absolutely correct; what seems to be confusing
some people is the idea that they don't need to do the same if they have
period tickets on Oyster. It is in *that* way that some of the publicity
has been misleading. Everyone with an Oyster (except Freedom Passes and
Staff Passes) now also have Pre Pay enabled whether they like it or not
and whether they use it or not.


But the announcements say, "if you are using prepay". If I am using
the season ticket part of my Oyster then I am not using prepay. - I
can only be using one part or the other at any one time.


Not exactly. The gates will be reading all the slots on your Oyster.
If, for example, you have zones 1/2 and go out at zone 3 then you'll be
charged for the zone extension on your Pre Pay slot and not the full
single fare for 1,2,3.

If I don't
go out of zone then I would never use the prepay part (until my season
expires)


If you have a clear idea of the zone system that's true but many people
don't. I know the system fairly well but I couldn't tell you which zone
every station is in without looking at a map.
If you never go out of zone, you're more likely to see an unresolved
journey, or a gate which expects an *enter* when you are trying to exit
caused by not touching in and out.

I'm now seeing a new 36 error on the gates. This code isn't shown on any
of the literature I have currently but I think it shows an unresolved
journey.
Maybe someone who knows can enlighten me on this.


I've noticed that *some* of the signs now don't mention prepay.

How did this situation arise? Were the people who arranged the
signs/announcements unclear how the system worked, or has the
implementation changed since these decisions were made?


Pass...
--
Kat Me, Ambivalent? Well, yes and no.


I do not have the answer because I keep forgetting to check up but error 36
is new and full details are in the Traffic Circular.