Wolfgang Schwanke schrieb:


It has been well document in a number of press reports that the service
disruptions of 2009/2010 were caused by a lack of rolling stock,

Yes.

which
was in turn caused by a lack of maintenance,

Yes.

which was in turn caused
by

....misdesign of the wheels, which created a huge amount of maintenance,
to make up for faulty manufacturing. Having bought 1000 cars with the
same defect, almost the whole fleet, did not help.



So the root cause of all the problems is the desire to make profit in
the management, instead of the desire to deliver a service which they
lack. That is quite normal for the management of a private company. You
can be asured they don't think of themselves as failures because they
achieved _their_ goal, which is to send a profit to the owner. If they
provide a transport service as a side effect or not is immaterial to
them. However this mentality is disastrous if applied to a public
service, as we can see.

What we can see, is:

Operations like Metronom have given us better quality, by quite a
margin(!), at a lower cost level.



Hans-Joachim


--

Frieda Uffelmann * 15. August 1915 â€* 9. Dezember 2011

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