On 13/02/2012 10:03, Lüko Willms wrote:
Am 13.02.2012 08:52, schrieb Arthur Figgis:
unsure whether they are adopting post office queueing or not

what is meant by "post office queueing" in this context?


Cheers,
L.W.

The Royal Mail has undertaken a redesign of its branches. Instead of
queuing in a line, you take a number from a machine for the type of
service that you require and approach a counter when your number is called.

At least I think that's what it means.