"Extra police are to be drafted into Heathrow after passengers who had
been held in long queues tried to push past immigration officers without
having their passports checked.

"Immigration officers also claimed they had been subjected to verbal and
racist abuse from passengers and slow hand-clapping by those frustrated
at the delays.

"The Immigration Services Union told the Daily Telegraph its members
were seeing public disorder issues in queues at the airport, which have
been up to half-a-mile long in recent days.

Report from a travel trade site.
--
Roland Perry