All too often these problems come about because TOC managers fail to
appreciate the complexities involved in providing bus replacement.

On the face of it, it's all too easy to assume that any fool could
drive a bus from say Coventry to Birmingham New St.

But, try doing it via every local station, along the way, you probably
couldn't find a more illogical road route.

Plus, the drivers are also instructed that they must not drop
passengers on the opposite side of the road to the station entrance.
so each station also has to be approached in an appropriate direction.

All too often it's left for drivers to find all this out the hard way.

Several times I've been the one showing them the way and, even then,
with the help of guidance, those buses are big buggers to be turning
around several times in one journey.