I believe there is a new design that incorporates charter now. Rather than
run around for one, just use the old form and scribble the Oyster card
number somewhere visible - it should be fine.

Steve
"Tim O'Donnell" wrote in message
. ..
I just picked up a form to make a customer charter claim, it doesn't seem
to
have the appropriate fields to enter my Oyster card details.

Is there a special form for Oyster?