On Thu, 15 Aug 2013 20:54:21 +0100, Paul Corfield
wrote:


On the basis of your account the staff at Amersham have made a mistake
for no apparent reason and your girlfriend is owed the £7.10 full
refund.

I would think that she is owed an apology as well, if not a small
extra sum to compensate for the aggravation.


--
John Ray