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Old November 24th 13, 08:49 PM posted to uk.transport.london
[email protected] rosenstiel@cix.compulink.co.uk is offline
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Default Last train cancellation duty of care

In article ,
lid (Arthur Figgis) wrote:

On 24/11/2013 20:57,
wrote:
In article ,
(Neil Williams) wrote:

On Sun, 24 Nov 2013 11:26:35 +0000, Walter Briscoe
wrote:
Was the staff member correct?

Yes, though not the reason given. You need get as far as you can
(would be sensible to obtain evidence of the delay) , then when you
get stuck the TOC there assists. This is the case even if that will
result in a big taxi bill or hotel bill, e. g. a one stop connection
into the Scottish Sleeper.


How much further could he have gone if there was no other train to
Sutton from Wimbledon?


Worry about that when it arises; in general there are later trains,
the 2317 or 2349 Wimbledon - Sutton, plus going via tram to Mitcham
Junction is a possibility (at risk of ticketing complications).


SWT should have told him about those options, surely?

--
Colin Rosenstiel