TfL admits to card-clash
In message , at 15:25:20 on
Tue, 4 Feb 2014, David Walters remarked:
I'm still waiting for an opportunity to try out my Barclaycard OnePulse
and see what happens.
I received a letter at the weekend from Barclaycard telling me they are
withdrawing the OnePulse product and when my card expires (end of April)
it would be replaced by a different Barclaycard without the Oyster
bit. One way of solving the problem.
Any indication regarding what they propose as a method for transferring
the Oyster credit on such a card away to a replacement 'classic' oyster?
Nothing automatic. I'd need to obtain a regular Oyster card from somewhere
and then speak to the Oyster helpline.
Sounds like when my first OnePulse was replaced and I had to spend the
regulation half an hour on the phone to the helpline to transfer the
credit across to the new one.
Another method: could one "surrender" a OnePulse card at a TfL office
and get a cash refund for the balance?
--
Roland Perry
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