In message , at 16:42:17 on Thu, 13
Mar 2014, Phil Cook remarked:
I find the courier firms are far superior to RM for customer
service. They actually answer the phone when you ring the number
on the card to say they have a package for you but you were out.
They will leave in the porch or elsewhere if you wish.

RM usually don't leave items in porches because of the risk of theft.

Can descend into farce. I had a parcel delivered at my front door last
week by one of the minor couriers, where the chap said I didn't need to
sign for it because he'd already logged it as "left in back garden". It
wasn't clear if this was a one-off error on his behalf, or a widespread
form of expediting delivery without bothering to discover if the
householder was actually at home.
--
Roland Perry