London Banter - View Single Post

Scott · May 5th 14, 06:11 PM posted to uk.transport.london

On Mon, 5 May 2014 16:51:12 +0000 (UTC), d
wrote:

On Mon, 5 May 2014 13:13:46 +0100
Roland Perry wrote:
"Mr Hufton added: "Modernisation of the Tube means that it is our
intention to close all ticket offices, used in less than 3% of journeys"

As ever, it would aid transparency to know what the percentage was if
they excluded season tickets (to a first approximation I won't insist
that an annual season ticket bought at a ticket office counts as 400+
journeys).

3% of journeys is still a hell of a lot and more than enough reason to keep
them. If it really is just modernisation and not cost cutting why are they
seeking voluntary redundancies? The unions should call their bluff and say
fine - close the offices and modernise practises , but keep all the staff.
Lets see what Mike Brown has to say then.

How many of the visits to the ticket office are due to queues at the
ticket machine? If the proposal goes ahead, I assume there will be
more machines. Also, will payment by debit card not reduce the need
for non Oyster customers to purchase a ticket?