On 2015-01-20 17:02:45 +0000, Roland Perry said:

For example: London-Exeter route Honiton is £71.60, and via Taunton £103.50

If I had a via Honiton ticket and wanted to return via Taunton could I
excess it for half the difference? Or would they want the full £31.90

Similarly, in reverse, can I excess a "via Taunton" ticket to be "via
Honiton" for a negative amount [in practice I wouldn't expect a cash
refund, just the ability to travel for no extra charge].

Yes, half the difference, though finding a member of staff that knows
that and how to do it can be very challenging indeed. In the second
case you can technically get a zero fare excess but in practice the
more expensive ticket should just be accepted via the cheaper route.

What you can't do is have half a ticket with NSE discount and half not,
if I'm reading your thread on uk.r (this is on uk.t.l) correctly.

Neil
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Neil Williams
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