In message , at 22:13:05 on Sun, 22
Mar 2015, Neil Williams remarked:
I don't recall being able to get top-up receipts at the point of
purchase, and have had to rely on my Credit Card statements to get
reimbursed.

While I am a bit surprised at this, surely the way to get reimbursed is
by getting a journey record printout and claiming for what you
travelled, rather than what you put on the card?

AIUI the problem is that the ticket offices where you would get the
printout are closing, and the machines don't have the facility to print
journey history.
--
Roland Perry