On Fri, 10 Apr 2015 14:13:43 +0100, Roland Perry
wrote:

In message , at 13:34:49 on
Fri, 10 Apr 2015, Recliner remarked:
I've managed to find another picture from the Northern ticket hall,
which shows the ticket machines behind the snaking ticket office
queue. The machines seem to have a much shorter queue than the office:

https://www.flickr.com/photos/reclin...4546/lightbox/

We have to remember that all these passengers aren't regulars, and thus
when they don't find a ticket window open in the Western Ticket Hall
simply trudge off to find a ticket window elsewhere in the complex.

And don't just give up and try to battle with the ticket machines in the
Western Ticket Hall, where queues will be quite sensitive to whether a
flight of two E*'s arrived most recently ten minutes or an hour ago.

It is pretty poor when the transit authority for the UK's most
important city treats its customers, especially tourists, this way.
TfL is an embarrassment. This is nothing new.