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Old April 15th 15, 11:00 AM posted to uk.transport.london
David Cantrell David Cantrell is offline
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First recorded activity at LondonBanter: Oct 2006
Posts: 1,392
Default Automatic refunds

It's about a month since I last trawled through my Oyster journey
history to find the inevitable cock-ups and claim my refunds, but
earlier this week an email arrived out of the blue ...

" Due to an operational issue, you are due a payment of £29.90. This is
now ready for collection at Thornton Heath [National Rail]. "

I wonder if TfL have figured out how to automatically spot and correct
all their incorrect over-charging. A cursory glance at my journey
history shows the usual scattering of unresolved journeys which they
haven't corrected so I have no idea.

Anyone else know what this could be?

--
David Cantrell | http://www.cantrell.org.uk/david

We decided that in a world of 8 string guitars, 12 string basses
and drumkits from hell "shredding" in weird scat-jazz time
signatures that we wanted a stripped down song with lots of
shouting, and where the verse and chorus are the same chords.