On 16/10/2015 21:49, tim..... wrote:

"Someone Somewhere" wrote in message
...
On 16/10/2015 20:02, tim..... wrote:


And I have to say that I have gone off Uber now that I understand this
part of their model.

I thought their MO was that they charged you a known-up-front-fare, just
like minicabs.

This determination of the fare based upon the real time analysis of the
actual journey, leads to all sorts of opportunities for dispute.


Why?

cos - as the rest of your post explains for me

it's all a bit of a faff!

I've made one complaint in about 30 journeys and that was resolved
within an hour with a credit being applied to my card. The fact is, if
you're happy with the journey you see a price, you rate the driver (1
click) and it's done. If you're not happy, you look at the map and see
if you think (s)he could have done better.

The point about my latter statement was that Uber actually make pains to
ensure things are kept out of the drivers hands - they can't arbitarily
start/stop a journey and so on without specific consent from the
requesting users app.