In message , at 12:38:28
on Sat, 17 Oct 2015, remarked:
I think, but can't be certain, that the "Visitor Centre" at the
western end of the Circle / Met ticket hall (near the doors into St
Pancras) can also process railcard discount setting.

If they can do so the gateline staff in that ticket hall didn't seem to know
about it when I was last there. They only suggested the man by the ticket
machines queue. Helpfully they have also removed some ticket machines in
that ticket hall (those on the left of the gateline). Why on earth have they
done that?

Did they move them to the right of the gateline where the windows used
to be? This is what it looked like soon after opening:

http://www.perry.co.uk/images/stp-western-queue.jpg

With only two, or possibly three, machines; on the far right.
--
Roland Perry