London Banter - View Single Post - how to load National Railcard on Oyster card

[email protected] · October 20th 15, 01:16 AM posted to uk.transport.london

In article , (Mizter T) wrote:

On 17/10/2015 10:03, Paul Corfield wrote:

On Sat, 17 Oct 2015 09:51:17 +0100, Clive Page
wrote:

On 16/10/2015 21:02, Paul Corfield wrote:

It is definitely the case that a member of LU staff should sign on to
one of the passenger machines to set the discount for you.

Ah, so I have to queue up to get the attention of the appropriate
member of staff, and then we *both* join the queue to access a wall-
mounted ticket machine, is that it?

Yep - that's the brave new concept of customer service. I suspect you
queue in a single queue and then hope to attract the sole member of
staff's attention and then you both go to a free machine and he signs
on and does the necessary. I don't know what happens if the member of
staff says "sorry I have to manage the queue"!!

I think, but can't be certain, that the "Visitor Centre" at the
western end of the Circle / Met ticket hall (near the doors into St
Pancras) can also process railcard discount setting.

That was exactly what I was going to say - yes they can do it.

Ticket offices at London Overground and TfL Rail (Shenfield line
route) stations can also do it, a (very) few NR ticket offices can do
it, and at least theoretically Oyster Ticket Stops (aka
newsagents/convenience stores) are supposed to be able to do it...

Can you point to anything which claims that railcard discounts can be loaded
at Oyster Ticket Stops? I've not seen that from anywhere.

--
Colin Rosenstiel