In article ,
(Walter Briscoe) wrote:

In message of Thu, 29
Oct 2015 13:56:11 in uk.transport.london,
writes
In article , (Roland
Perry) wrote:

In message , at
07:39:03 on Thu, 29 Oct 2015, remarked:
Yes.

ps Are you legs broken, or something. The new row of machines also
go all the way up to the gateline.

Except for the queuing maze you have to traverse to actually get to
them, you mean?

Which was empty when I took this photo, early afternoon on a weekday:

http://www.perry.co.uk/images/stp-eleven-new.jpg

But not when I was there, at the start of this thread!


I was at Finchley Road, this morning.
There was a bizarre service on the southbound platforms.
SATS gave a continuous stream of messages for both platforms with
about 4 other staff members in high visibility vests and carrying
white batons.
The ticket office was open, but casual staff were giving out leaflets
as the office will not open after Sunday.
The leaflet is at

https://www.google.com/url?q=http://...ng-london-unde
rground.pdf&sa=U&ved=0CAsQFjADahUKEwjQ8M6wperIAhVJ uhQKHZZiAtw&client=internal
-uds-cse&usg=AFQjCNH_r-2QsV5ZeSPohNGqX52nKmwWkA
I shall try to carry it. It promises:

a) "Our improved ticket machines offer guidance in 17 languages as
well as selling most ticket types. There are a few exceptions such as
annual season tickets which are available online."
That facility has been in place for 5+ years.

b) "Get a refund for up to £10 pay as you go credit, plus any deposit"
I must try that. No identity documents are mentioned.

c) "Replace an Oyster card that has stopped working (with staff help)"
Colin might have chased that.

The staff member was there but she appeared to be unable to help. I wasn't
there long enough to intervene.

d) "Resolve an incomplete pay as you go journey"
I have seen that.

e) "Add a monthly season ticket to your Oyster card and you don't
need to register it"
I assume such tickets will be transferrable.
I can't find relevant part of Conditions of Carriage.
MOS at Oyster said only PAYG is transferable, But could not document
restriction.
I raised a Service Ticket to get a formal answer.

f) "Add a Railcard discount to your Oyster card (with staff help)"
I may test that.

I have tested that in the sense that I was shown my railcard was already
loaded. But another issue has been raised here that 3-year railcards can't
be registered for the whole period. My card expires in 2016 so I don't know
about that yet.

--
Colin Rosenstiel