On 2016-02-22 16:31:24 +0000, Basil Jet said:

I popped into Euston yesterday at 6pm. The electronic Solari boards all
had trains on them but none had a platform apart from the DC service.
The concourse was packed with baffled people. As soon as a platform
appeared for a train, part of the crowd made its way forward weaving
through the rest. It was chaos! I asked the information woman if
something had gone catastrophically wrong with a system, but no, this
was normal and the crowd level was normal too. Some trains had no
platform announced until they were due to leave in four minutes, which
is fine for the fit but not so good for twirlies. I was astonished that
such an important station could be run so badly.

Yes, the "Euston scrum" is a terrible way of operating. Given the way
there is space, they would be better operating a queueing system on the
ramps.

Neil
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Neil Williams
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