Paul Corfield wrote to uk.transport.london on Wed, 18 Aug 2004:

And it has happened AGAIN with another Arriva bus on a different route
and the driver thought it would be a breeze to hold me hostage on his
bus and not stop to let me off until two stops after the one I
requested. I have complained again but now the next stop is an E Mail to
Peter Hendy.

What is it with Arriva buses - sometimes you would reckon they think
they exist to travel from point to point without bothering about their
customers!
--
Annabel - "Mrs Redboots"
(trying out a new .sig to reflect the personality I use in online forums)