Anyone travelling a long way around now needs a Z2/3 ticket. Those
travelling along short segments can still do it with a single-zone
ticket; there should still be "short journey" tickets for those going
one or two stops that happen to cross a boundary.

Is this really unfair? I don't think so.

Unless of course, Hampstead Heath happens to be your local station. I
really don't understand why I should have to pay a 2 zone ticket to go
one stop either way out of the station, when if I walked about 500
yards away from Central London I would still be in Zone 2.

I think people would be more tolerant of giving Silverlink money if
the service was in any way reasonable. I use that line about once a
fortnight and it's fair to say that it is never on time or even close
(a 10 minute delay is considered good going). I spoke to a friend of a
friend recently who lives in Stratford and works in Richmond but
prefers paying the extra to go through Z1 using Jubilee/SWT route even
though by schedule, it should be about 20 mins longer.