Prepay Capping Tube Magazine
On Mon, 07 Feb 2005 12:27:24 +0000, Dave Arquati
wrote:
Ashley Brown wrote:
The Spring issue of Tube magazine dropped through my door this morning,
with the following on page 39:
"If you use an Oyster Pre Pay, you'll get even more value for money
thanks to its new feature - capping. Due to start in March, customers
who make a number of Pre Pay trips ... blah"
Oystercard.com doesn't seem to mention it and the FAQ entry regarding
capping in the support section still says:
"We are looking at ‘capping’ the maximum amount you will pay in any one
day but have no firm details or a planned introduction date at present."
I hope that magazine is right, or there'll be some hell to pay...
Of course, implementing it is one thing, but implementing it properly
will also be a challenge, I'm sure...
Which is why an *awful* lot of training is going on inside LUL (and
presumably elsewhere) to get things across to passengers.
Why publicise capping if the staff haven't yet been fully trained?
Rob.
--
rob at robertwoolley dot co dot uk
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