The pain is that 7-days and monthlies can be printed from the web
page, but prepay journeys don't get loaded onto the web site. I can
see my journeys on a machine but have to queue up to get a printout -
and not all counter staff know the ropes: "you want what?"

I have always found asking "Can you give me a print out of what is on
the card?" will result in getting the long print-out. If you ask some for a
"journey history" you get looked at as if you are speaking French.

The alternative is to email "Ask Oyster" and get a much more
comprehesive report. Usually when I have requested the report before
noon, it has arrived in the next days post.