Unresolved journey?
On Thu, 13 Apr 2006 08:18:26 GMT, Phil Clark
wrote:
So presumably, at some time the description for Tuesday's journey will
change to "Green Park - Unfinished" and I can ask to have it resolved
- but I'm slightly surprised that it doesn't seem to charge you a
default ODTC price on an unresolved journey.
I can see why they still only charge the minimum fare - pre-pay is
still in a fairly introductory phase, and it's very easy to pick up an
unresolved journey (or even two unresolved journeys per one real
journey) until you learn from your mistakes and get a better idea of
how the system works. Plus there's the fact that they refuse point
blank to fix unresolved journeys on unregistered cards[1], so if
people were stuck with large penalties they couldn't have refunded, it
would create negative publicity that they could do without.
[1] Except at Tube ticket offices, but they can only resolve the most
recent journey on the card.
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