In message of Fri, 26
May 2006 10:48:55 in uk.transport.london, Richard J.
writes
wrote:
It would make sense about it being a training issue; he was pretty
insistent that it was only a Zone 1 & 2, though. I guess what
annoyed me most was the implicit accusation that OF COURSE I would
be fare dodging. First the aggressive way the ticket was asked
for, then the demand to know where I was travelling to, even though
the train was between Waterloo & Clapham Junction at the time, so
my Zone 1 & 2 was valid! Then the over-the-top, and very
demeaning, insistence that I didn't have the ticket that I knew I
did have. And then no apology at the end when I did have the
correct ticket after all.

The complaint form for South West Trains is at
http://www.southwesttrains.co.uk/SWT...ntact+form.htm


PLEASE make the complaint. It would be better made with the ID of the
bully but his employer should be able to identify him from your
information. I assume such people are too expensive to employ and, once
they acquire several complaints, will each get a P45.
One such complaint might persuade him to keep a civil tongue.
I look forward to a report of the response from SWT.
--
Walter Briscoe