On 3 Jun 2006 03:14:46 -0700, "Neil Williams"
wrote:

victormeldrewsyoungerbrother wrote:

Press release 15 May 2006

We are very sorry for any inconvenience experienced by our customers as
a result of teething difficulties on ftr.

Any word on what these teething difficulties are, and why it's so
difficult to operate what is basically a fancy bendy bus with fancy
ticket machines and a few extra decorative bits of plastic on the
outside?

The ticket machines don't work.
The bar code readers for the period tickets and mobile phone bought
tickets don't work.
They didn't get the bar code stickers for OAP permits delivered on time.
They reduced the frequency on ftr compared to the old service thus
increasing boarding times.
They didn't advertise how the new system worked properly.
The real time displays are not real time - they only work based on the
time now against the theoretical schedule.

There will also be the usual issues of passengers and drivers being
unfamiliar with the vehicles and the schedule. This will take a bit of
time to bed down so they can be forgiven this part of their problems.

The above is based on what I have read - I have not been to York to try
the service out.

--
Paul C


Admits to working for London Underground!