Paul Corfield wrote:
So write to LUL pointing out your concerns and ask them to rectify them
or else explain why not. No good just expressing your concerns on a
newsgroup when you don't or won't really accept the explanation that has
been provided to you.

I accept your explanation, but still don't think it is right (not what
you're saying, but the system we've ended up with).

However, as LUL will have signed an agreement to buy X number of
barriers and for them to be installed on the network, a letter saying
they should change them is rather futile. They're not stupid - if I've
commented on such things, then they know about them too (just use one
and you can instantly see its shortcomings).

The gates would appear to make fare evasion easy (at least at certain
times, namely when a station is crowded), and I've had the highest
number of failed readings on my Oyster card since I got a prepay one on
launch day - causing the other problem of getting stuck, and the person
behind lets you through with their ticket (and either doubles up, or
gets stuck). People with paper tickets are also complaining, although -
to be fair - my season ticket always got damaged by using the old style
gates at Farringdon.

As you have explained why they work the way they do, I can at least
understand a bit more (and I am grateful) but I also hope things can be
tweaked to try and improve things in the future. We're not going to see
millions of ticket inspectors anytime soon, so it annoys me if anything
makes things easier for the people putting my fare up!

Regards,

Jonathan