I'm hoping I was right as I've fired off a very shirty email to South
Eastern trains about it!

Patrick

***********************

Do make sure you post the reply you get to the email, I suspect it will
be of the "we're sorry you were treated like a criminal, but we're not
doing anything about it" variety.

I recently sent a very angry email to WAGN when they left us completely
stranded in Welwyn Garden City having cancelled the last train to
London. The reply could be summarised as: we accept the fact that we
left you stranded and that we should have paid for a hotel or taxi but
we're not doing anything about it.