Stevie D wrote:

But when someone pops up out of nowhere claiming that they have
created such a thing, and it is nowhere near, you can't be surprised
that people are somewhat critical of it.

Hardly popping up out of nowhere - Iain's been posting to u.r on and off
for the past 8 years at least, and developing journey planning software
for even longer than that.

Then again, the earliest post of his that Google can find says

Please don't be disheartened at what may seem rather a harsh criticism, but
it's probably what a lot of your visitors haven't bothered to tell you.
First impressions count for a lot on the web, and that's the first problem
you must address.

Ah well, welcome to Usenet!
--
Joyce Whitchurch, Stalybridge, UK
=================================