I got my first unresolved journey yesterday but what am I expected, not
that I should be, do about it.
I appears that a journey from Kings X on the 16 Aug is unresolved, in
fact it wasn't from Kings X but from Aldgate East to Brent X changing
at Kings X. I remember the journey well, it took 45 minutes to get to
Golders Green from Kings X.
I was putting money on the card at the booking office at North
Greenwich yesterday but the staff said that there nothing that they
could do about it.
What happens now. I looked on the TfL site but I could find nothing
about unresolved journies. The cap had applied that day anyway and I
have put a customer complaint in about the delay.
I definitely swiped out at Brent X. Do I just leave it there.

I don't know the definitive answer but I'd rather assumed that it was fine
to leave it there and that it is only really an issue if it has cost you
money.

Apart from the one time on a bus where the reader said my PAYG only Oyster
wasn't valid for the zones the bus was in (I suspect the recently introduced
auto top-up might have confused it), I had my first ever Oyster problem on
Tuesday evening.

I made a tube journey from Wimbledon to Fulham Broadway. I touched in on
the platform at Wimbledon correctly (I had arrived by tram) but when I
touched out on the validator at Fulham Broadway (the stadium exit was in
use) it showed an entry and not an exit. I didn't have time to do anything
about it and so this non-existent journey timed out, thus costing me 1.00
and removing my ability to be capped for my journeys. Net result was I was
over charged 1.60 and if the tram platform validators had been working at
Wimbledon it would have been 2.40. It rather sounds like if the same thing
happened next year it would cost me a lot more than that.

Today I was able to see my journey history online. There is no mention of
my exit/entry at Fulham Broadway at all. 1.00 just vanishes from my balance
between my entry at Wimbledon and an entry at Fulham Broadway for my return
journey later that evening.

While on the subject of the journey history, I do find it somewhat unhelpful
that it shows the balance being debited on entry. Although that might
possibly be what actually happens in reality, it doesn't correspond to what
you see on your journey. When you enter your current balance is shown and
only when you exit is the cost of your journey and your debited balance
shown.

G.