London Banter - View Single Post

asdf · September 15th 06, 04:49 PM posted to uk.transport.london

On 15 Sep 2006 08:19:18 -0700, wrote:

In regards to the DLR/Tube intergration I find it all very confusing
too. If you change from the DLR to tube at Canning Town or Bank its
all shown as one journey and you are charged accordingly by Oyster. If
you change at Tower Gateway or Shadwell or Canary Wharf it counts as
two separate journeys. All very bizarre and means that I won't change
at Canary Wharf/Shadwell even though it would frequently decrease my
journey time.

These are known as out-of-station interchanges. You should only be
charged for one journey. The cost of the other will show as 0.00.

Suppose you travel from Westferry to Wapping, changing at Shadwell.
When you touch out at Shadwell, you are charged for a
Westferry-Shadwell journey. But after completing the Shadwell-Wapping
leg, the cost of the Westferry-Shadwell journey will be refunded, and
you'll be charged for the Westferry-Wapping journey.

After the first leg, your journey history will show:

Westferry - Shadwell 1.00

After the second, it will show:

Westferry - Shadwell 0.00
Westferry - Wapping 1.00

Out-of-station interchanges aren't mentioned in any of TfL's publicity
(that I know of), so it's understandable that there's confusion over
whether it counts as one journey or two.