Kev wrote:
I got my first unresolved journey yesterday but what am I expected, not
that I should be, do about it.
I appears that a journey from Kings X on the 16 Aug is unresolved, in
fact it wasn't from Kings X but from Aldgate East to Brent X changing
at Kings X. I remember the journey well, it took 45 minutes to get to
Golders Green from Kings X.
I was putting money on the card at the booking office at North
Greenwich yesterday but the staff said that there nothing that they
could do about it.
What happens now. I looked on the TfL site but I could find nothing
about unresolved journies. The cap had applied that day anyway and I
have put a customer complaint in about the delay.
I definitely swiped out at Brent X. Do I just leave it there.

Kevin


Can I come back to a rather crucial thing here ... if the cap had
already applied, the unresolved journey would have been free in any
case, so why does it matter?

Does this mean that when the £4 punishment is introduced, you can be
charged £4 for a journey which would have been free in any case and
which TfL and the system know to have been free?

(And on another point, does an unresolved journey, even a post-cap one,
hanging around on your card mean you aren't eligible for capping
forever, or just on that day?)