View Single Post
  #23   Report Post  
Old September 18th 06, 09:38 PM posted to uk.transport.london
MIG MIG is offline
external usenet poster
 
First recorded activity at LondonBanter: Jun 2004
Posts: 3,154
Default Unresolved Journey After Cap (was Unresolved Journey)


asdf wrote:
On 17 Sep 2006 03:33:02 -0700, MIG wrote:

I appears that a journey from Kings X on the 16 Aug is unresolved, in
fact it wasn't from Kings X but from Aldgate East to Brent X changing
at Kings X. I remember the journey well, it took 45 minutes to get to
Golders Green from Kings X.
What happens now. I looked on the TfL site but I could find nothing
about unresolved journies. The cap had applied that day anyway and I
have put a customer complaint in about the delay.


Can I come back to a rather crucial thing here ... if the cap had
already applied, the unresolved journey would have been free in any
case, so why does it matter?


Can you not still claim back the single fare? I think you can on
season tickets, after all, even though all journeys are "free" with
one.

Does this mean that when the £4 punishment is introduced, you can be
charged £4 for a journey which would have been free in any case and
which TfL and the system know to have been free?


Presumably. (Although they won't know it would have been free unless
you reach the Z1-D cap that day - though they'll still know it would
have cost less than £4.)



Perhaps the penalty will be limited to the difference between that
already spent and the maximum cap, but I haven't heard that mentioned.




(And on another point, does an unresolved journey, even a post-cap one,
hanging around on your card mean you aren't eligible for capping
forever, or just on that day?)


Just that day (and even then, the resolved journeys you make that day
will still be eligible for the cap). AFAIK the only thing having an
old unresolved journey hanging around on your card does is prevent you
from getting your £3 deposit refunded.