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Old September 24th 06, 12:15 AM posted to uk.transport.london
Colin Rosenstiel Colin Rosenstiel is offline
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First recorded activity at LondonBanter: Jul 2003
Posts: 2,146
Default Unresolved Journey

In article ,
(Graham J) wrote:

Reply to the email and say you would prefer it credited to your
card and specify a station you will pass through in the next
week. For some reason they do not suggest this, but if you ask
they will.


Thanks for the suggestion. Unfortunately the only one I know I'm
passing through in the next week is on Sunday and I think it is a
bit late to sort that out now. I wonder if they can do the same
thing with tram stops now, not that I can guarantee I'm using a
particular one in the next week. Still no doubt at some stage I'll
pass near a ticket office when I have time on my hands.


I got them to credit my credit card when I had an unresolved journey
problem.

My unresolved journey was caused by my touching in with Oyster when I
should have used the paper ticket I had (Cambridge to zone 2). The
ticket office at the end of my journey (East Putney) was closed when I
arrived and when I left there the next morning. St James Park couldn't
sort me out but the Oyster phone line could. GOK what would now happen.
There appears to be no way to undo the sort of mistake I made even if
you realise it at the time.

--
Colin Rosenstiel