"Paul Corfield" wrote in message
...

Fix those glitches and I'd be much less critical of the charge.

If they follow the rules I don't see how they get hit. Anyone
encountering a problem with validation due to equipment failure or
emergency evacuation will be treated sympathetically and would have the
£4 adjusted away. If they follow the rules then they would otherwise
have touched in and out properly and thus there would be no risk of
overcharging or missed caps.


Paul C

Admits to working for London Underground!

As an irregular user of LU services I now have a PAYG Oyster card, and it
was failing to touch half way through a journey when transferring NR to LU
that confused my account on a trip from Marylebone to Watford, changing at
Harrow on the Hill. The readers at Harrow simply say Oyster PAYG users must
touch out (or something like) - couldn't they, and those at any 'transfer'
point be more informative?

What I'm trying to say is, it is obvious to touch in or out when entering or
leaving the paid area theough a barrier, but if its a cross platform
interchange like at Stratford, couldn't the signs maybe say something like
'Oyster PAYG customers touch to transfer'?

Paul