"Steve Fitzgerald" ] wrote in message

As an irregular user of LU services I now have a PAYG Oyster card, and it
was failing to touch half way through a journey when transferring NR to LU
that confused my account on a trip from Marylebone to Watford, changing at
Harrow on the Hill. The readers at Harrow simply say Oyster PAYG users
must
touch out (or something like) - couldn't they, and those at any 'transfer'
point be more informative?

Is Watford within the PAYG area? If not, that may be part of your answer.

I know my staff pass doesn't work the barriers there, even though it is
actually valid (by grandfather rights).

Watford (Met) was the destination (zone A), are you thinking of Watford
Junction?
Basically the journey from Marylebone wasn't recorded when I tried to touch
out at Watford, and the ticket office had to resolve it...

The inbound journey was from Rickmansworth to Baker St, that worked fine on
PAYG, I checked the usage during the afternoon.

Paul