David of Broadway wrote:
Paul Scott wrote:
As an irregular user of LU services I now have a PAYG Oyster card, and
it was failing to touch half way through a journey when transferring
NR to LU that confused my account on a trip from Marylebone to
Watford, changing at Harrow on the Hill. The readers at Harrow simply
say Oyster PAYG users must touch out (or something like) - couldn't
they, and those at any 'transfer' point be more informative?

I ran into the opposite problem at HotH: I touched at the platform
reader while transferring from Chiltern to LU, but when I eventually
exited the system, Oyster thought I had already exited at HotH and
didn't know where I had just come from.

Granted, it took me a while to exit, having ventured well outside my
zones to Watford, Amersham, and Chesham before returning to Northwick
Park. And the extra £1 I was charged was, IIRC, slightly less than the
difference between the Z1-6 cap (which I had already hit at Cockfosters)
and the Z1-D cap, so I have no grounds for complaint. But if I do the
same thing under the new policy, intending to pay the Z1-D cap, I will
instead be hit with a substantially higher fine -- one which somebody
using a Travelcard would have avoided entirely, simply for using a
Travelcard.

That's not a fault with the Oyster system, but with your use of the
network. The journey you've described takes a *good* two and a half
hours assuming you don't get held up en route, by which time your touch
in at Harrow would have "timed out". Had you touched out and in at
Watford, Amersham and Chesham then you would have been charged correctly
and not had an unresolved journey.

Cheers,

Barry