London Banter - View Single Post - Oyster incomplete journeys

Colin Rosenstiel · November 12th 06, 11:33 AM posted to uk.transport.london

In article ,
lid (asdf) wrote:

This is an excellent document. Many of the previously opaque
workings of Oyster have finally been made public, and (for the most
part) to a very satisfactory level of detail. Even the less palatable
parts are candidly laid out. I did think it seemed unfair that they
were going to start charging £4 for not sticking to the rules, without
ever quite setting out what all the rules were. But that's (almost?)
all been fixed now.

Yes, the one question not answered there is what to do if you touch in
by mistake when you should have used a paper ticket instead. For those
of us outside London who have no choice but to use a combination of
paper tickets and Oyster this is a real risk.

They're still insisting on using a rip-off 0845 number for the
helpline.

Indeed. Why no local number? There is absolutely no excuse not to have
an 020 number nowadays. Even I have one!

--
Colin Rosenstiel