On Sun, 12 Nov 2006 11:57:15 +0000, James Farrar wrote:

They're still insisting on using a rip-off 0845 number for the
helpline.

Isn't 0845 local rate?

Whoever your provider is, 0845 is almost certainly (considerably) more
expensive than local rate. It's a sort of premium rate number, where
some of the cost of the call goes to the person you're calling.