London Banter - View Single Post

stevo · November 22nd 06, 11:47 PM posted to uk.transport.london

wrote:
No there won't as there are special facilities built into the entire
system to deal with emergency situations. These have been enhanced to
add new functionality as part of the software developments to support
this change to pre-pay arrangements.

No it doesn't.

On Saturday there was a "one under" at Camden Town which, coupled with
planned engineering work, took out a major part of the Northern Line.
Despite the "software developments" Pauln refers to, it took 3 or 4
people around in the NOC working flat-out over 45 minutes to make the
necessary changes to gate settings at all the stations so-affected.

Could be solved by allowing ticket desk staff to refund the card on exit
when it has gone tits-up - but apparently they cannot do that. Amazing
what prepay allows you to get away with.